News for 'customer complaint'

RBI Caps Fraud Compensation at Rs 25,000

RBI Caps Fraud Compensation at Rs 25,000

Rediff.com5 days ago

Customers must report the fraud both to their bank and to the National Cyber Crime Reporting Portal or Helpline 1930 within five calendar days of the occurrence of the fraudulent transaction.

Tea Stall Owner Allegedly Assaults Customer Over Cold Tea Complaint in Thane

Tea Stall Owner Allegedly Assaults Customer Over Cold Tea Complaint in Thane

Rediff.com9 Apr 2026

A man in Thane was allegedly assaulted by a tea stall owner after complaining that the tea served to him was cold, leading to a police investigation and a viral video.

Rajasthan High Court Grants Divorce, Criticises 'Aata-Sata' Marriage Custom

Rajasthan High Court Grants Divorce, Criticises 'Aata-Sata' Marriage Custom

Rediff.com19 May 2026

The Rajasthan High Court overturned a family court's decision, granting a woman a divorce and strongly criticising the 'Aata-Sata' marriage custom, highlighting the need to assess matrimonial disputes based on the 'preponderance of probabilities' rather than criminal law standards.

BPCL Customers Face Charges Over Misappropriated Funds

BPCL Customers Face Charges Over Misappropriated Funds

Rediff.com2 Apr 2026

Seven customers of Bharat Petroleum Corporation Limited (BPCL) in Indore have been booked for allegedly misappropriating over Rs 5.7 crore that was wrongly deposited into their digital wallets. Police are investigating how Rs 129.55 crore was incorrectly credited to around 1,000 BPCL 'Smart Fleet' customers.

How To Protect Yourself From Online Dark Patterns

How To Protect Yourself From Online Dark Patterns

Rediff.com1 days ago

'Dark patterns exploit human psychology, cognitive biases, urgency, confusion, or lack of attention to increase revenue for digital platforms at the expense of consumer choice and transparency.'

Spot a Suspicious Credit Card Transaction?

Spot a Suspicious Credit Card Transaction?

Rediff.com10 Jun 2026

The first thing cardholders should do after spotting a suspicious charge is block the card.

Maximum customer complaints against SBI, ICICI

Maximum customer complaints against SBI, ICICI

Rediff.com27 Sep 2011

Maximum customer complaints were received against State Bank of India, ICICI Bank and HDFC Bank during 2010-11, said banking ombudsman of New Delhi region.

How Bhubaneswar Police Uncovered A Digital Escort Service Fraud

How Bhubaneswar Police Uncovered A Digital Escort Service Fraud

Rediff.com14 Jun 2026

Bhubaneswar police have busted a fraudulent digital escort service racket, arresting four individuals for allegedly misusing women's photographs on social media and cheating customers through online payments. The investigation, initiated by a woman's complaint, led to the seizure of digital evidence and a public advisory against such scams.

Delhi Police Uncover Major Fake Helicopter Booking Scam Targeting Pilgrims

Delhi Police Uncover Major Fake Helicopter Booking Scam Targeting Pilgrims

Rediff.com11 Jun 2026

Delhi Police have arrested three individuals, including a B.Tech student, for allegedly operating fake helicopter booking websites that defrauded pilgrims across India. The accused created fraudulent sites impersonating legitimate travel platforms, luring customers with online ads, and are linked to nearly 30 complaints totalling Rs 10 lakh in fraud.

Bank Must Pay For ATM Failure: Consumer Court

Bank Must Pay For ATM Failure: Consumer Court

Rediff.com23 May 2026

A consumer court in New Delhi has directed the Bank of India to refund Rs 10,000 to a woman and provide additional compensation for a failed ATM transaction that was not reversed for several months, citing deficiency in service and violation of RBI guidelines.

Former SP MLA Booked After Goat Market Clash In Kanpur

Former SP MLA Booked After Goat Market Clash In Kanpur

Rediff.com27 May 2026

Former Samajwadi Party MLA Irfan Solanki and his associates have been booked on charges of assault and intimidation following a clash at a goat market in Kanpur. The incident has sparked tension in the area, with traders demanding police action.

US shuts India-based call centre defrauding elderly Americans

US shuts India-based call centre defrauding elderly Americans

Rediff.com21 May 2026

US authorities have shut down an India-based call centre operation that allegedly defrauded hundreds of elderly Americans of millions of dollars through tech support scams, following a years-long investigation.

Nigerian Cyber Fraudster Busted For Posing As US, UK Citizens

Nigerian Cyber Fraudster Busted For Posing As US, UK Citizens

Rediff.com16 May 2026

A Nigerian national was arrested in Delhi by the Uttar Pradesh STF for allegedly creating fake profiles of US and UK citizens on social media and cheating victims on the pretext of sending expensive gifts and foreign currency.

Axis Bank Fined for Poor Service After Failed ATM Withdrawal

Axis Bank Fined for Poor Service After Failed ATM Withdrawal

Rediff.com15 Mar 2026

A consumer commission in Nagpur, Maharashtra, has penalised Axis Bank for deficiency in service, ordering a refund and compensation to a customer over a failed ATM transaction from 2018.

Kerala Police Warns Of New Mattress Cyber Fraud

Kerala Police Warns Of New Mattress Cyber Fraud

Rediff.com9 May 2026

Kerala Police have issued a warning about a new form of cyber fraud targeting people buying mattresses online. Fraudsters pose as fake customer care representatives of mattress companies and pressure customers into making immediate payments.

Gujarat Police Arrest 13 In Pan-India Cyber Crime Bust

Gujarat Police Arrest 13 In Pan-India Cyber Crime Bust

Rediff.com23 May 2026

Gujarat cyber police have arrested 13 individuals allegedly involved in a network responsible for 982 cyber crimes across India, resulting in losses of over Rs 631 crore.

Ex-Bank Correspondent Arrested For Rs 27 Lakh Fraud In Odisha

Ex-Bank Correspondent Arrested For Rs 27 Lakh Fraud In Odisha

Rediff.com26 Apr 2026

Odisha Police have arrested a former banking correspondent for allegedly misappropriating around Rs 27 lakh of depositors' money in Jajpur district.

Man Cheats Businessman In Green Chillies Export Deal

Man Cheats Businessman In Green Chillies Export Deal

Rediff.com24 May 2026

A 50-year-old man has been booked in Thane, Maharashtra, for allegedly cheating a businessman of nearly Rs 30 lakh in connection with the export of green chillies to Dubai.

Rajasthan High Court Condemns 'Inhuman Barter System', Grants Divorce

Rajasthan High Court Condemns 'Inhuman Barter System', Grants Divorce

Rediff.com19 May 2026

The Rajasthan High Court has overturned a family court's decision and granted a divorce to a woman, criticising the 'Aata-Sata' marriage custom and stating that cruelty in matrimonial disputes does not require proof 'beyond reasonable doubt'.

Delhi Man Arrested For Defrauding Paralyzed Brother-In-Law

Delhi Man Arrested For Defrauding Paralyzed Brother-In-Law

Rediff.com23 May 2026

Delhi Police have arrested a 26-year-old man for allegedly siphoning off Rs 1.48 lakh from his paralysed brother-in-law's bank accounts after gaining the family's trust as his caretaker.

Woman Alleges Harassment, Religious Deceit By Husband

Woman Alleges Harassment, Religious Deceit By Husband

Rediff.com20 May 2026

A 27-year-old woman has accused her husband and in-laws of physical, mental, and sexual harassment, alleging religious deceit and torture in Maharashtra and Bihar.

Gurugram Club Staff Accused Of Assaulting Man, Stealing Cash

Gurugram Club Staff Accused Of Assaulting Man, Stealing Cash

Rediff.com4 May 2026

A club employee and bouncers in Gurugram are accused of assaulting a man and stealing Rs 80,000 from him. Police have registered a case and are investigating the incident, which is also supported by CCTV footage.

How Deepfake Video Duped Belagavi Man Of Rs 7.9 Lakh

How Deepfake Video Duped Belagavi Man Of Rs 7.9 Lakh

Rediff.com6 May 2026

A 76-year-old man in Belagavi was allegedly cheated of Rs 7.9 lakh in an online investment scam that used an AI-generated deepfake video misusing the name of Finance Minister Nirmala Sitharaman to lure investors.

Sex Racket Busted, Women Rescued In Arunachal Pradesh

Sex Racket Busted, Women Rescued In Arunachal Pradesh

Rediff.com4 May 2026

Police in Arunachal Pradesh have busted a sex racket operating from a resort in Roing, rescuing four women and arresting several individuals.

9 Major Charges In Sebi's Rajesh Exports Order

9 Major Charges In Sebi's Rajesh Exports Order

Rediff.com4 Jun 2026

The company said Valcambi was the engine driving the group's business, but Valcambi's audited accounts showed revenues that were only a fraction of what the group reported. That raised a major red flag.

Sanjeev Arora Challenges Arrest By ED In Money Laundering Case

Sanjeev Arora Challenges Arrest By ED In Money Laundering Case

Rediff.com12 May 2026

Punjab Cabinet Minister Sanjeev Arora has challenged his arrest by the Enforcement Directorate (ED) under the Prevention of Money Laundering Act (PMLA), claiming it is illegal and unconstitutional. The Punjab and Haryana High Court heard arguments and adjourned the matter to May 14. Arora was arrested in connection with an alleged Rs 100-crore GST fraud-linked money laundering case.

How Delhi Police Busted Illegal Forex Trading Call Centre

How Delhi Police Busted Illegal Forex Trading Call Centre

Rediff.com22 May 2026

Delhi Police busted an illegal forex trading call centre in Indore, arresting six individuals involved in defrauding victims nationwide through fake online investment schemes. The syndicate allegedly used a fake trading platform to lure people into investing in forex and online trading products, showing fabricated profits and gains.

Delhi Police Uncover Counterfeit Branded Garments Racket

Delhi Police Uncover Counterfeit Branded Garments Racket

Rediff.com5 May 2026

Delhi Police have busted a racket selling counterfeit branded garments and accessories in Vasant Kunj, arresting one person and seizing a large stock of fake products.

Delhi Police Bust Cyber Fraud Ring, Arrest Two

Delhi Police Bust Cyber Fraud Ring, Arrest Two

Rediff.com19 May 2026

Delhi Police have dismantled a cyber fraud racket involving malicious mobile applications, arresting two individuals, including the alleged mastermind from Uttar Pradesh. The accused developed and supplied 'FUD' APK files to cyber fraudsters across the country, enabling them to gain remote access to victims' phones and siphon off money.

Caretaker Found Dead: Concerns Over Minority Safety In Bangladesh

Caretaker Found Dead: Concerns Over Minority Safety In Bangladesh

Rediff.com26 Apr 2026

A Hindu temple caretaker was found dead in Bangladesh, sparking outrage and demands for justice from minority groups. The caretaker had been missing for three days before his body was discovered.

How Tata Steel Is Using AI To Transform Operations

How Tata Steel Is Using AI To Transform Operations

Rediff.com22 Apr 2026

Tata Steel has expanded its partnership with Google Cloud to deploy a unified, enterprise-wide artificial intelligence (AI) strategy across its global value chain, resulting in significant operational improvements.

Mizoram Women's Group Condemns Trafficking Of Women

Mizoram Women's Group Condemns Trafficking Of Women

Rediff.com12 May 2026

The apex women's association in Mizoram, Mizo Hmeichhe Insuihkhawm Pawl (MHIP), has strongly condemned the alleged trafficking and exploitation of women from the state under the guise of employment outside Mizoram. The organisation is pursuing the matter to ensure the accused receive stringent punishment under the law.

Meerut Police Bust Prostitution Racket, Arrest Five

Meerut Police Bust Prostitution Racket, Arrest Five

Rediff.com28 Apr 2026

Police in Meerut, Uttar Pradesh, have dismantled an alleged prostitution racket in the Railway Road area, arresting five individuals, including a woman. The operation was conducted following complaints, leading to the apprehension of the accused and the recovery of cash, mobile phones, and other materials.

Mangaluru Man Duped Of Rs 2.07 Crore In 'Digital Arrest' Scam

Mangaluru Man Duped Of Rs 2.07 Crore In 'Digital Arrest' Scam

Rediff.com26 Apr 2026

A 61-year-old man from Mangaluru was allegedly cheated of Rs 2.07 crore by cyber fraudsters posing as officials of central investigative agencies in a 'digital arrest' scam, police said.

How Mizoram Police Rescued Women From Trafficking Racket

How Mizoram Police Rescued Women From Trafficking Racket

Rediff.com7 May 2026

Mizoram police, in collaboration with Uttarakhand police, rescued five Mizo women, including two minors, from a sex trafficking racket operating under the guise of a spa in Rudrapur. Six individuals have been arrested, including the alleged mastermind and spa owner.

Enforcement Directorate Raids West Bengal Over PDS Scam

Enforcement Directorate Raids West Bengal Over PDS Scam

Rediff.com25 Apr 2026

The Enforcement Directorate (ED) conducted raids at multiple locations in West Bengal as part of a money laundering investigation into an alleged Public Distribution System (PDS) scam.

Brave Woman Foils Jewellery Theft Attempt In Uttar Pradesh

Brave Woman Foils Jewellery Theft Attempt In Uttar Pradesh

Rediff.com28 Apr 2026

An 18-year-old woman in Uttar Pradesh chased and briefly overpowered a youth who snatched gold jewellery from her family's shop. The incident, captured on CCTV, has been widely shared on social media, highlighting the woman's bravery.

Pune Journalist Accused of Filming Woman Without Consent

Pune Journalist Accused of Filming Woman Without Consent

Rediff.com11 Apr 2026

A television journalist in Pune has been booked for allegedly filming a woman in an objectionable position without her consent at a lodge. The FIR names Rohan Kadam and mentions three other journalists.

How A Fake Payment Executive Scammed Delhi Shopkeepers

How A Fake Payment Executive Scammed Delhi Shopkeepers

Rediff.com17 Apr 2026

A 20-year-old man was arrested for allegedly posing as an employee of a digital payment platform and duping shopkeepers in East Delhi by claiming to check defective sound boxes.

Two Arrested in Delhi for Posing as Bank Callers in Credit Card Scam

Two Arrested in Delhi for Posing as Bank Callers in Credit Card Scam

Rediff.com13 Apr 2026

Delhi Police have arrested two individuals for allegedly defrauding a man of Rs 2.45 lakh by impersonating bank customer care representatives and fraudulently using his credit card details.